Returns and refunds are processed as follows:
1. Item must be returned within ten days of purchase in the same shipping container, UNOPENED and UNUSED. The only exception to the UNOPENED And UNUSED policy is if there is a manufacturer defect.
2. Email firstname.lastname@example.org to initiate a return. You will receive a return form to include with your item(s).
3. You will be responsible for return postage unless the issue is due to manufacturer defect. Be sure to include the return form sent to you.
Ship returns to:
The Atlanta BBQ Store
317 Parc Crossing
Acworth, GA 30102
4. Refunds will be processed up satisfactory examination of the returned items and will be refunded in the form of the original payment.